Privacy Policy

Privacy Policy

Introduction

Welcome to https://marriage-counseling-gilbert.couplesresilience.com (hereafter referred to as ‘Marriage Counseling Gilbert’, ‘we’, or ‘our’). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy explains our practices regarding the collection, usage, and disclosure of information from users accessing our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Our official website located at https://marriage-counseling-gilbert.couplesresilience.com.
  2. Any mobile or desktop applications developed by us, available for download through app stores or directly from our website.
  3. Online services and tools offered through our platform.
  4. All products sold or distributed by Marriage Counseling Gilbert.

Please note that this policy does not extend to third-party platforms, applications, or services you may access through links on our site. These entities have their own privacy policies, which we encourage you to review before providing any personal information.

Processing Activities

This Privacy Policy guides your interactions with us in the following ways:

  1. Using Our Services: When you register and use our applications or services as an authorized user, we collect and process data necessary for providing these services.
  2. Website Visitors: If you visit our websites linked to this policy, your interaction with our content and any information voluntarily provided will be logged.
  3. Communication: We may reach out to you via email, calls, or text messages/SMS for promotional purposes, newsletters, or to provide updates about our services. You have the option to unsubscribe from such communications at any time.

Personal Data Collection

Marriage Counseling Gilbert collects several types of personal data to enhance your experience and improve our services:

  1. Account Information: Details related to your user account creation, including username, email address, and password hash.
  2. Payment Information: Credit card numbers, billing addresses, and transaction history for processing payments for our services or products.
  3. Financial Data: We may collect bank account information if you choose to link it for seamless transactions.
  4. Purchase History: Records of your purchases, including product details, quantities, and order dates.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device IDs, or advertising IDs, for analytics and targeted advertising (with user consent).
  6. Location Data: Information about your geographic location when you interact with our services, used to provide personalized content and services.
  7. Feedback and Reviews: Any comments, reviews, or ratings you choose to share with us.
  8. Social Media Information: If you log in through social media accounts, we may collect data from those platforms (with your consent) to personalize your experience.
  9. Product Interest: Details about products you view, search for, or purchase on our website.

We obtain this data through various means, including direct user input, automated tracking technologies, and third-party providers.

Cookies

Cookies are small text files stored on your browser to enhance your browsing experience. We use cookies for several purposes:

  1. Strictly Necessary: These ensure basic functions of our website, such as enabling secure login or maintaining session persistence.
  2. Preference Cookies: Used to remember user preferences and settings, like language selection.
  3. Analytics Cookies: Track website usage and visitor behavior to provide insights for improving our services.

Users can control non-essential cookies through our Cookie Manager, allowing you to customize your cookie preferences.

Data Retention and Deletion

Marriage Counseling Gilbert retains personal data only for as long as necessary or permitted by law:

  1. Legal Requirements: We may store data longer than required if needed for legal compliance, litigation, or regulatory investigations.
  2. Business Needs: Your personal information is retained to provide the services you’ve requested and improve our offerings based on user feedback.
  3. Data Anonymization: Once data is no longer needed for these purposes, it will be securely deleted or anonymized to prevent direct identification.

Your Rights (Subject to Local Laws)

Depending on your location, you have certain rights regarding your personal data:

  1. Access and Rectification: The right to request access to the personal data we hold about you and to request corrections if inaccurate.
  2. Erasure (Right to be Forgotten): You can ask for the deletion of your data if there is no compelling reason for its retention.
  3. Restriction: Limiting the use or disclosure of your data under certain circumstances.
  4. Data Portability: Obtaining and transferring your personal data to another controller in a structured, commonly used format.
  5. Objection: Objecting to the processing of your data for specific purposes.
  6. Non-Discrimination: The right to be free from discrimination when exercising any of your data protection rights.

To exercise these rights or if you have any data-related queries, please reach out to our privacy team at [email protected] or write to us at [Our Physical Address].

Changes to Privacy Policy

Marriage Counseling Gilbert reserves the right to update this policy from time to time. Any significant changes will be notified through a prominent notice on our website, and updated policy versions will be available upon request.

Contact Information

For any privacy-related inquiries, data requests, or complaints, please contact us at:

Email: [email protected]
Address: [Our Physical Address]

We appreciate your trust in using our services and are committed to protecting your privacy throughout your interaction with Marriage Counseling Gilbert.